Why do ROBLOX Bots reply to info@roblox.com?

This question was asked by a ROBLOX User, " Yamsman123 " of 01-18-2013 04:31 PM.

His question was:

Every time I contact them, [sarcasm] it's like a bot is handing out all the replies, [/sarcasm] and I always get the same replies every time. [sarcasm] It's really weird how I always get the same message [/sarcasm] WHEN I HAVE A PROBLEM, I WANT TO TALK TO A REAL PERSON, NOT A BOT. I'm talking to you, mods. Do me a favor; stand up, walk over to John's cubicle, and ask him why he's got bloody bots running instead of an actual help desk.

Anyways, shall joker922 tell you why? It is a really good question that I like, but besides for the very bottom part I guess. Well, after-all, ROBLOX Staff Members DO reply to you, only it is sometimes a bot for night time because they might be asleep and all, but staff members are up time to time for work. So, it's very different and usual for ROBLOX Members to reply. Anyways, there you go!

 

Hello!

Hey ROBLOX Users, so this is the Technical Support of ROBLOX, you know... the forum topic and stuff. Anyways, if you'd like some information on something to be here... Please contact joker922 on ROBLOX.com, thanks. If you'd like to work for ROBLOX Technical Support, please contact me also, thank you. We'll try our best to have all of your information as soon as possible! Thank you for participating in learning lots of our styles and what we do! We hope you have a great time enjoying our website. We also post videos of in-game glitches now if you need help, please contact us.